REFUND AND RETURN POLICY
If your RideWright Wheels, Inc. product is defective in material or workmanship, you can return your RideWright Wheels product within 1 year from date of purchase. Proof of purchase or invoice is required for your warranty to take effect. RideWright Wheels will replace your purchased product at our option, or repair it at no charge to you. If we repair the defective part, we may use reconditioned replacement parts or materials. If we replace it, we may replace it with a reconditioned one of the same product.
CHROME WARRANTY ( One Year Limited Warranty )
The chrome finish on your RideWright Wheels product is one of the highest quality, but to ensure its longevity it must be maintained properly. Severe Weather conditions and non-covered storage of your motorcycle are bad for chrome. Do not use any abrasive cleaners or waxes. RideWright Wheels reserves the right to determine if the product has been maintained properly and has not been abused. If your RideWright Wheels chrome product has been maintained properly and has not been abused, you may return it to RideWright Wheels within one year of the invoice date, and if upon inspection it is found to be defective, we will replace it, or at our option, repair it.
This warranty does not cover any damage to the product caused by accident, misuse, failure to follow installation and operation instructions, misapplication, alteration, or attempted unauthorized repair service by anyone other than RideWright Wheels.
LIMITATIONS OF WARRANTY
Repair or replacement of the product by RideWright Wheels is your sole and exclusive remedy. Implied warranties, including those of fitness for a particular purpose and merchantability, are limited in duration to one (1) year term of this express and limited warranty. We will not be responsible for incidental or consequential damages. There are no express warranties which extend beyond those set forth in this document.
RideWright Wheels does not offer call tags for any return. No returns will be accepted without prior authorization by calling or writing RideWright Wheels to request an RMA number. Parts will only be considered for return if the request is made within 30 days from the date of RideWright Wheels’s invoice. Incorrect, damaged or missing parts must be reported within 5 working days of the time the products are received. A handling fee will be charged to restock parts unless otherwise specified. RideWright Wheels reserves the right to refuse to issue an RMA at our discretion. Please note all parts returned must be packaged correctly; the customer will be responsible for merchandise damaged in shipping due to compromised packaging.